Privacy Policy

At SEF, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details or other payment methods.
  • Order Information: Details of your purchases, including products and services ordered, and shipping details.
  • Usage Data: Information on how you use our website, such as pages visited, time spent, and other interaction data.

2. How We Use Your Information

We use the information collected to:

  • Process Your Orders: To fulfill and ship your orders, and to communicate with you about your order status.
  • Improve Our Services: To personalize your experience, improve our website, and enhance our products and services.
  • Marketing and Communication: To send you promotional emails, newsletters, and other marketing communications if you have opted in to receive them.
  • Customer Support: To respond to your inquiries and provide customer service.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your order (e.g., sharing information with shipping companies) or as required by law.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption and secure servers to protect your data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture certain information.

6. Your Rights

You have the right to:

  • Access and Update: Request access to your personal information and update it if necessary.
  • Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions provided in the email.
  • Request Deletion: Ask us to delete your personal information, subject to legal or contractual retention requirements.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.